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  • Refund Policy

    Returns & Exchanges

    Thank you for your interest and your new purchase. If for any reason you are not completely satisfied with your item, you can return it within 14 calendar days of receipt. All items must be returned in their original condition in which they were sent (in the original packaging where possible), without having been worn, washed or altered, and with tags still attached.

    Returns on food-section items and cosmetics collections are not accepted for hygiene reasons.

    Products that include alcohol (e.g. liqueurs, perfumes, body mists) are NOT allowed to be shipped to all countries. For these products, we have the International Alcohol Shipping Guide, which you can find at the end of the descriptions, for each country separately.

    Returns can only be accepted after you contact us via email or through our social media channels. Once we receive your request, we will notify you of the approval or rejection and of the days of return. Depending on where you live, the delivery time for your exchanged product to reach you may vary. Once your return is received and inspected, we will also send you an email to notify you that we have received your returned item and confirm the approval or rejection.

    We can only accept returns from the country to which an order was originally shipped. The shipping costs, including taxes and customs for returning and for re-shipping, are paid by you, the customer.

    Keep in mind that we do not have a money refund policy.

    Kindly note below the delivery address for your return:

    στό παλιό τζαμί
    Pandrosou 93, Monastiraki
    105 55, Athens – Greece
    Tel: +30 210 32 26 114
    Email: [email protected]

    If you require further assistance, please do not hesitate to contact us.